This Privacy Policy describes how Tandom, Inc. ("Tandom", "we", "us", or "our") collects, uses, and discloses your information when you access or use our website, products, and services (collectively, the “Services”), including through https://www.tandom.ai (the “Site”).

​​

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

We collect the following types of information:

​​

a. Information You Provide to Us

When you interact with our Services, we may collect information that you voluntarily provide, such as:

• Name, email address, and other contact details

• Company name and role

• Any content submitted via forms, including responses to prompts

• Feedback, inquiries, or support requests

    

b. Automatically Collected Information

We may automatically collect certain technical information when you use our Site or Services, such as:

• IP address

• Browser type and settings

• Device information

• Operating system

• Pages visited and referring URLs

• Time and date of access

• Session duration and clickstream data

​

c. Information from Third Parties

If you connect third-party services (such as email platforms or collaboration tools), we may collect information made available by those services as authorized by you.

 

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services

• Personalize user experiences and deliver relevant content

• Communicate with you, including sending updates, product announcements, or support responses

• Conduct research and development to improve our technology

• Analyze usage trends and monitor the performance of the Services

• Prevent fraud, abuse, and security risks

• Comply with legal obligations

​

3. How We Share Your Information

We do not sell your personal information. We may share information as follows:

• Vendors and Service Providers: We may share information with trusted third parties that help us operate and improve our Services.

• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share information for other purposes if you give us explicit permission.

 

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

5. Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

​​

6. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use some features of our Services. You can also contact us to:​

• Update or correct your information

• Request deletion of your information

• Opt out of marketing communications

​

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

​​

8. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the updated policy on this page and indicate the effective date at the top. If the changes are material, we will provide additional notice as appropriate.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tandom, Inc.
Email: hello@tandom.ai

​

Last updated: April 8, 2025