See your freight operation
like never before.

Tandom is an AI platform purpose-built for freight forwarders. It connects to your TMS, email, and carrier portals, then automates the manual work that slows your operation down — quoting across portals, entering shipment documents, validating compliance filings, tracking milestones, and triggering invoices. Your team stays in control; the repetitive work disappears.

Your IT team gives us read-only access to your systems — a 30-minute setup. We ingest 12 months of operational data and use AI to map every workflow: emails to shipments, charges to rate cards, conversations to decisions. You get back a detailed report showing exactly where your team’s time goes, where revenue is leaking, and which automations will deliver the highest ROI — prioritized and quantified.

Tandom is built to work with the major TMS platforms used by freight forwarders, and we’re always expanding coverage. Integration typically involves a combination of API connections, workflow configurations within your TMS, and pulling data from email and carrier portals. We work with your IT team to find the fastest path to live data — and nothing writes to your systems until you explicitly approve it.

TMS automation handles structured tasks inside one system. Tandom works across systems — it reads emails, pulls from carrier portals, cross-references rate cards, and coordinates between your TMS, docs, and billing. It automates the work that happens between your tools, which is where most of the manual effort actually lives.

Tandom starts read-only. During the assessment, nothing is changed in any system. When automations go live, every action is previewed before execution — your team sees exactly what will happen and approves it. You own the logic, you control what runs, and everything is fully auditable.

Tandom builds a unified data lake from your operation — pulling in data from your TMS, emails, carrier portals, rate sheets, and documents. Once everything lives in one place, AI can trace connections that no single system can see on its own: which emails led to which shipments, which charges map to which rate cards, where the same data is being entered multiple times. That’s what powers both the assessment and the automations.

Our target is to deliver the initial assessment within 48 hours of connecting your systems. In practice, timelines depend on how complex your operation is — how many systems are involved, how clean the data is, and how much configuration your TMS requires to expose the right data. For straightforward setups, you can be looking at live automations within the first week. For more complex environments, it may take longer to get the data flowing, but you’ll have a clear roadmap from day one.